Excellent product, rapid delivery
I love soda stream.
Great shipping and return
The experience was great. Your website was easy to use and the product arrived right on time. Returning our empty cylinders was also super easy. Great job Sodastream!
We love soda stream! So easy to use and convenient. Only recommendation would be to have more places that do the exchange
If you ordered 1 or 2 new cylinder(s) for exchange, you’ll receive a USPS pre-paid return label in the box with your cylinder order.
Sparkle-tip: We recommend keeping the tracking number on the label for your records.
If you’re exchanging 3 or more cylinders, after submitting your order for a cylinder exchange, you will receive an email with a UPS pre-paid return label.
Don’t see your label? Don’t worry! Please contact one of our Sparkling Water Specialists at 800-763-2258 and we'll resend.
Bubbles 101: Carbonating cylinders create the bubbles. After some time, the carbonating cylinder runs out of CO2. We offer an exchange in which you get a new carbonating cylinder in exchange for your empty one.
Once you order your exchange at SodaStream.com, our Gas Refill program has 3 easy steps to get you back to bubbling.
The shipping is on us. Don’t wait too long to send back your used cylinders.**
*If you have 3 or more cylinders to exchange, you will receive a UPS label via email and the return package with your empty cylinders should be dropped off at your nearest UPS location.
**Remember to send in your used cylinders after placing a cylinder exchange order. SodaStream must receive your used cylinder(s) no later than 30 days after placement of your exchange order, or an additional $15 charge (plus tax) for each unreturned cylinder will be applied.