FAQ׳S

FAQ

What can I send through the recycling program?

Any SodaStream Sparkling Water Maker!

Does my Sparkling Water Maker need to be in a certain condition?
No, our teams are adept at recycling even damaged or broken sparkling water makers.
Are there any costs associated with participating in the program?
No. It’s totally free for you. We pay for the shipping and the teams as our commitment to a more sustainable and sparkling future.
What are the best practices for shipping my Sparkling Water Maker to TerraCycle?
Although we can recycle even broken sparkling water makers, if you pack your used sparkling water makers tightly in the box with recyclable cushion, like newspaper or cardboard, this will help preserve your sparkling water maker and make it more recyclable.
Do I need to clean the items before I send in my Sparkling Water Maker?
No. We will clean the items as part of our recycling process.
What should I do if I'm having issues with the shipping label?
If you have any questions, we’re here to help! Please visit TerraCycle’s Help Center for answers to frequently asked questions.
Contact us directly: customercare@terracycle.com