How does a cylinder exchange work?
Bubbles 101: Carbonating cylinders create the bubbles. After some time, the carbonating cylinder runs out of CO2. We offer an exchange in which you get a new carbonating cylinder in exchange for your empty one.
Once you order your exchange at SodaStream.com, our Gas Refill program has 3 easy steps to get you back to bubbling.
- We'll send you full cylinders and include a prepaid USPS label with your order. Make sure to remove the label from the box and record the tracking number on the label for your records.
- Place your empty cylinders in the same box in which you received your new cylinders and affix the label to the box.
- Drop the package in the mailbox or at a local post office. You can also schedule a free USPS pick-up (if applicable to your location). The shipping is on us. Don’t wait too long to send back your used cylinders.**